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A Conversation on Hard Tech with Eric Migicovsky

Y Combinator2018-10-12
YC#Y Combinator#Eric Migicovsky#Adora Cheung#Pebble#Interview#Hardware#Hard Tech
27K views|5 years ago
💫 Short Summary

The video features discussions on the origins of the company name Pebble, challenges faced in manufacturing smartwatches, the importance of perseverance in achieving product-market fit, frugality in spending, benefits of crowdfunding, the decision to outsource components, understanding business models for growth, the challenges of hard tech ventures, the significance of early customer engagement, successful sales strategies, different approaches to funding, and the importance of product quality over patents. It also covers scaling strategies, hiring practices, finding co-founders, prototyping techniques, financing options, and managing inventory efficiently to support product development.

✨ Highlights
📊 Transcript
Eric discusses the origin of the name 'Pebble' for his company, sharing how it was chosen after brainstorming various options and his inspiration while lying on a beach.
02:49
He recounts his experience with Y Combinator, initially unaware of what it was until encouraged to apply.
Despite being the third hardware company accepted, they joined YC in 2011 and had already shipped a few hundred watches.
Early stages of business development
03:20
Borrowed money from parents and received government grants in Canada.
Challenges faced in manufacturing smartwatches, including RF signal issues and exploding electronics.
Made watches one by one in a garage to quickly identify and fix problems.
Sold around 700-800 units before transitioning to a more efficient manufacturing process.
Challenges of starting a company and achieving product-market fit.
06:39
It took five years to find success through redesigning and creating the product.
Emphasis on perseverance and maintaining naivety in the face of skepticism.
Acknowledgment of initial lack of knowledge about industry norms and challenges of creating consumer hardware products on a limited budget.
Importance of Frugality in Business Growth.
09:09
After raising $250,000 post YC, speaker invested in inventory and faced struggles with manufacturing and timing.
Overspending led to excess inventory and missed market opportunities, highlighting the significance of being frugal.
Frugality is crucial in industries lacking strong network effects or first mover advantages.
It's important to maintain scrappiness when scaling up and hiring, as successful companies often face challenges in this area.
Crowdfunding is beneficial for startups in the early stages to raise funds for prototypes, particularly for hardware engineers with limited resources.
12:20
It allows for validation of market interest by reaching out to friends and family.
Avoid extravagant marketing campaigns at the beginning as most campaigns fail to deliver the product.
The process of creating and shipping a product through crowdfunding is educational and helps in quickly understanding customer preferences.
This process reduces the time between idea validation and market feedback.
The importance of using crowdfunding as a marketing and sales channel.
15:03
Obtaining feedback from early adopters is crucial for refining the product.
Setting realistic delivery timelines and assessing skills and team before launching a campaign is advised.
Skipping crucial steps like community involvement and skill assessment should be avoided.
Earning credibility within niche communities like subreddits or Facebook groups is significant for successful product launches.
Importance of varied skill sets including mechanical engineers, electrical engineers, and computer engineers for hard tech companies.
17:20
Need for flexible technical team members capable of handling different tasks efficiently.
Emphasis on having full-time co-founders over contractors or consultants for commitment and alignment.
Discussion on incorporating a subscription service with hardware products to improve scalability and customer retention.
Importance of choosing the right business model for long-term company growth.
21:57
Different business models, such as subscriptions, need to align with customer preferences.
Being hits-driven involves focusing on successful products, scaling efficiently, and maintaining a frugal organization.
Pivoting towards hard tech ventures like quantum computing and self-driving cars can bring exciting opportunities for funding and innovation in various industries.
Challenges faced by hard tech companies in comparison to software iteration cycles.
23:10
Importance of understanding the Minimum Viable Product (MVP) for hard tech, focusing on successful peer-reviewed science and path to clearance.
Best companies are those that understand their business model and sales requirements, even in the early stages.
Investors are attracted to companies that merge science with practical applications like rockets, satellites, and propulsion.
Importance of Sales and Customer Engagement in Startups.
27:35
Founders should prioritize sales and customer interaction over perfecting the product to validate the market.
A cautionary tale of a company spending two years on a prototype without engaging in sales.
Emphasis on talking to customers, gaining their interest, and building confidence in the product's market viability.
Rapid growth in sales for engineers within two months.
28:43
Focus on sales over technology was key to success.
Importance of stepping out of comfort zone, attending conferences, and talking to customers.
University ecosystems often prioritize long-term projects over profitability.
Engineers encouraged to experiment and engage in business activities for success.
Importance of cost-efficient approaches to reaching MVP stage in companies.
32:56
Magic Leap and Oculus exemplify different funding and development strategies, with Oculus starting small and iterating to success.
Relativity Space's unique focus on 3D printing for rocket building diverges from traditional methods and streamlines testing and integration.
Success in companies often stems from innovative thinking and persistence through challenging iterations.
Relativity Space's journey from an idea pitched during Y Combinator to a well-funded company building rockets using 3D printing technology.
34:54
The founders, despite having little experience, successfully demonstrated their vision and pivoted from building a 3D printer to rockets.
The company aims to outperform competitors by leveraging their innovative technology.
Acquiring customers involves infiltrating communities interested in their product and utilizing online platforms for promotion.
Early days of WhatsApp focused on affordable communication for travelers.
38:11
Importance of personal relationships with bloggers for press coverage.
Pitching product at conferences to gain attention.
Gained attention by showcasing a broken watch as a SmartWatch prototype.
Transition to discussing how software engineers can start hardware projects with off-the-shelf products for quick prototyping.
Enhancing existing products with technology or software can improve them, as seen in the example of a scooter company adding cell modems for scooter sharing.
40:50
It is advised to collaborate with factories to make desired modifications instead of starting from scratch.
Proximity to factories can lead to quicker iteration cycles post-product market fit, while being closer to customers can aid in software updates.
Spending time with customers is essential for discovering product-market fit and satisfying them.
Emphasis on Building Strong Products Over Relying on Patents
44:22
Importance of having an 'innate moat' such as network effect or data lock-in.
Challenges of enforcing patents and the significant investment required.
Successful moats are rarely built through patents, with a focus on creating exceptional products instead.
Key takeaway is the emphasis on product quality and inherent advantages over legal protections like patents.
Importance of Starting Small in a Niche Market.
46:50
Starting small allows for cheaper customer identification and quicker feedback on product viability.
Targeting a small group with a specific problem is easier than a large, vague market.
Having a roadmap to scale up is important for investors and self-motivation.
Choosing the right business model and pricing products based on value are crucial for company success.
Importance of prioritizing trust and reliability over domain knowledge when hiring for a scaling company.
50:44
Consider bringing in trusted friends or contacts familiar with the project to quickly build a team and maintain momentum.
Hiring for trust and reliability allowed the speaker to hire seven people within a few days.
Emphasize capitalizing on product-market fit without significant delays by focusing on hiring trustworthy individuals.
Avoid spending months hiring a large team of experts by prioritizing trust and reliability.
Importance of Finding Potential Co-Founders and Employees from Past Connections.
53:18
Utilize social media connections to identify suitable team members.
Start with off-the-shelf hardware solutions before investing in custom hardware development.
Focus on user experience in product development.
Prototype solutions to quickly test problem validity before extensive hardware customization.
Ways to convey a product to people include creating an app or using virtual reality to simulate the experience before investing in hardware.
57:54
Understanding the need for financing in hardware companies, including funding for inventory and research and development, is crucial.
Minimizing spending, hacking together prototypes, and getting to know the customer and product before seeking financing is advised.
Challenges of managing inventory are discussed, with strategies such as pre-orders recommended to reduce the need for extensive inventory.
Alternative methods for financing product development.
58:54
Examples like Xiaomi selling phones only on Tuesday mornings show unconventional approaches that can be successful.
Emphasis on reducing lead times in production to require less investment in inventory and generate revenue quicker.
Paying more for faster lead times can be beneficial, even if it means sacrificing some profit margin upfront.
Strategies to address cash flow challenges and support efficient product development cycles are discussed.