00:00authorized technician cut my $3,000 TV
00:02to avoid the warranty good thing I
00:04caught the ACT hidden on camera there
00:07was a remember a wire was in the way of
00:09the screw hole Yeah uh-huh uh-huh so you
00:12have to take it part again sir uh
00:14where's the on the breaker what the the
00:18actual breaker for the um this R I just
00:21want to reset everything you the power
00:24yeah um it's in the kitchen how far is
00:38wait does he say oh it's pretty far
00:42away and then he's like okay good
00:44misdirect them all right kite him over
00:46there and then I'll cut
00:56cutter what a little rat
01:07later anything else just that spot right
01:17yeah bro he still has it in his hand I
01:27it yeah so I need y it's not a main
01:30board issue that the the purple spot
01:33it's not a main Bo issue it's actually
01:34the causing by on the panel yeah if I go
01:39definitely that's going to be bother so
01:42I call said you know they're going to
01:45yeah review the ticket and they probably
01:48nuts which is expensive part so they did
01:51not send me until I confirm the
02:02shirt well I didn't think I was going to
02:05be making another video about this but
02:07now I have to I have to censor the guy's
02:10face I have to take out the name of the
02:12company because I keep
02:16getting harassed they've taken down
02:21made they took down my YouTube video
02:23just recently so I got to redo this
02:26video so I'm going to make a shorter
02:28edit and here we go I bought a brand new
02:32TV 2022 $2,000 85 in 120 lb television
02:38$3,000 I unboxed it opened up I had my
02:41neighbor come down and help me lift it
02:42because it's way too heavy for me to do
02:44by myself excuse me we got set up I
02:46turned it on and it had dead pickles in
02:48the bottom right corner so this company
02:52sent that repair technician to my house
02:55the video you just saw was his third
02:57visit to my house the first time he came
02:59here cuz yeah I mean think about it from
03:01like his perspective he's like
03:03bro I'm not coming out here again
03:07where's the knife where's the knife bro
03:09I'm sick of this [Â __Â ] but I'm not bro
03:12I'm not going out here again like holy
03:15[Â __Â ] he replaced was it Samsung took the
03:19TV part put it back together but he
03:21screwed up and didn't put it back
03:23together correctly he came back a second
03:25time to fix that mistake yeah and after
03:28doing so I noticed more damage on the
03:31screen so what they ended up doing was
03:34offering me brand new replacement and I
03:37told them like look I'm I'm slightly
03:40disabled I am by myself I cannot set a
03:42TV up just come and repair it they
03:45insisted that they would set it up and
03:47remove the old unit and just replace the
03:49whole TV so I agreed to it I found out
03:52later after releasing the video I got a
03:54call from the company and that's when
03:57they explained to me what happened with
04:00that replacement TV the the TV was sent
04:04to his location his place of work it was
04:08a you subcontracted okay technician the
04:12techque okay the brand new TV was sent
04:13there he goes into the computer changes
04:16the status to drop off called me to
04:21confirm my address no installation no
04:23removal of TV I would have had to deal
04:25with two 85 in TVs they informed me that
04:29I would drop off only
04:31and I probably should have argued with
04:33him and insisted see this [Â __Â ] would
04:34have never happened to my dad like I
04:38um like my dad had this one time like
04:40something in the TV didn't work like he
04:42went up the chain to like the vice
04:44president or some [Â __Â ] oh my God like he
04:48he pulls like some [Â __Â ]
04:52like like Intergalactic Caren
04:55[Â __Â ] and like that's nothing bro Cody
04:58and Jeff's mom one time Cody and Jeff
05:01went to 7-Eleven at like the free
05:03slurpee day and they brought a big thing
05:06to fill up with Slurpee but then it
05:08didn't it didn't let him bro their mom
05:11calls up 7-Eleven Corporate talks to
05:15like an an Executive Vice President the
05:17dude gives me Cody and Jeff vouchers for
05:23free 7-Eleven for the next year because
05:27his mom complains so [Â __Â ] much
05:31it says free slurpie it does I just
05:34cancelled the delivery did not want to
05:36deal with it I had too much going on in
05:37life at that moment I was too stressed
05:40and frustrated to even think straight I
05:42just canceled the TV yeah pass forward a
05:45couple months he comes here for the
05:47third time that video you just
05:49saw he was supposed to replace the
05:51screen and instead he cut it cuz you got
05:54to think about it from like the
05:55technician's perspective right he's
05:57putting this TV out of its misery
06:00he knows it's [Â __Â ] and he's like I I
06:03have to kill this I he's probably
06:05thinking he's doing the owner a
06:08favor he's like I'm gonna [Â __Â ] stab
06:10this [Â __Â ] and that way I just replace it
06:12and it's not a problem yeah bro he
06:14[Â __Â ] it up yeah no I bet that's what
06:17happened I mean by the way he's a
06:19complete piece of [Â __Â ] should be held
06:20liable for doing this but like I'm just
06:23thinking about it from like that's
06:25that's the way that I bet he probably
06:27thought about it yeah it's a mercy
06:31yeah warranty it's like a wounded animal
06:35it's like all right got take him out
06:37behind the barn after he was safe and
06:40gone and that's when I made made a video
06:44about it Y and it took me a long time to
06:48make that video was 20 minutes long I
06:50story uh some people got pretty mad
06:52about the pace I made a reply video to
06:57nasty this is hey guys uh this is all
06:59always the best thing to do is to read
07:02comments in a YouTube video and then
07:04argue about them uh I've made this
07:06mistake like 10 times and I'll tell you
07:09this I have never had a situation where
07:14me watching and and responding to
07:17negative comments gets people to change
07:21mind it's never happened and it never
07:26happen that is you are you are going
07:32abyss they're gone yeah if people
07:34disagree you just got to move
07:37on and I like that video it's pretty fun
07:40to make but it only got like 250 views
07:43mhm uh my the original video was picked
07:46up by a guy named LS Rossman and he made
07:50a video about it his video got is at 1.5
07:52million views and has not been blocked
07:54my video has been blocked yeah mine has
07:56at 114,000 views so I got about 10% of
08:00the views Lewis Rossman got which is
08:03most of my views are from him people
08:04click it 10% of people click through
08:07which is cool it's fine I just wanted
08:10that out there I don't I'm not doing
08:14money I'm very confused is he doing this
08:17as a meme or did somebody else edit this
08:19I later found out I'm so confused this
08:22happens all over the tech world and
08:25repair world and warranty world I have
08:27no idea what's going on this is a messed
08:29up thing that's happening everywhere not
08:31just with this one company you know I
08:33released a video and it didn't really
08:35get any views it got like 3,000 views in
08:36the first week so I made a Reddit post
08:38the Reddit post got 1.5 million views in
08:42one day that's a lot and I saw it and
08:46the video was taken down within one day
08:49uhhuh and within 20 minutes of that
08:51happening I received a phone call from
08:54company I was offered a
08:58gift and then I was asked after I agreed
09:01to a gift I was asked to take the video
09:05video and I said I can't it's already on
09:10the Internet it's already gotten a ton
09:13of attention Le Rossman made a video
09:15about it like there's no point in me
09:18down so that was said and done the
09:21person who did that is an
09:23idiot see like yeah it's just that's
09:27just bad negotiations like bad
09:29manipulation you should have said that
09:31you're not going to ask them to take it
09:33down because then that makes them feel
09:36bad for not doing it he they should have
09:38gone with the emotional manipulation
09:40route I think that would have been much
09:44effective but okay he was probably
09:47suggested to do that yeah yeah it's just
09:53representative and suddenly
09:56yesterday I didn't notice my video had
10:00and my stat my YouTube status was
10:02downgraded so I can't pin comments now I
10:05can't put links in the description they
10:08got the video blocked they got me
10:13pissed yeah I'm I'm sick of bullies and
10:17I'm just tired of big
10:19corporations doing whatever they want
10:22this has been a year and a half now of
10:25frustration imagine having imagine
10:28having a problem with your TV for a year
10:33half that sounds like a [Â __Â ] like
10:37seventh circle of hell
10:45[Â __Â ] company and the way they've treated
10:49me just sucks now when I released the
10:53annoying or when I sent them the video
10:55in November I released it the beginning
10:57of 2024 but November 2023 I'd sent them
11:00the video I told them look I'm going to
11:03be releasing this soon if you'd like to
11:07discuss you know what to do about the
11:09video yeah let me know they didn't say
11:11nothing to me they just apologized for
11:13what had happened they sent me a new TV
11:15replacement and that was it and of
11:17course after the video comes out to be
11:18fair Samsung isn't really at fault here
11:22they're responsible but they're not at
11:25fault it was really just a bad
11:27technician that did this
11:31Samsung realistically cannot be
11:33responsible for every action of every
11:38technician you couldn't have that
11:41happen like I mean actually that's not
11:43that's not true like I said earlier they
11:44are responsible but they're not at fault
11:47right they didn't do this this was not
11:50done on purpose this was obviously
11:52something they did not condone they're
11:55not a fan of this it just happened
12:01it's not intentional yeah they go crazy
12:03they start blocking all the uploads on
12:05Reddit and wherever else people were
12:08uploading cuz I uploaded one and then
12:11tons of people were uploading that just
12:14deleted uh so I made a new edit and
12:18hopefully this edit stays you know
12:21whatever they they claim showing his
12:24face is what broke the terms of service
12:27or Reddit and got the video taken down
12:29or I broke rule number three is what
12:31they said so I blurred his face I took
12:33out the name of the company oh wow by
12:36the way I made a t-shirt about this
12:39situation um feel free to buy it I'll
12:43put the you know what I came even put
12:45the link in my description because my
12:47YouTube Channel's been downgraded just
12:53b.net is this the whole
13:02is yeah okay so the reason why he got a
13:06lot of hate is because so there's a lot
13:08of reasons why he got a lot of hate
13:10number one is the T-shirt thing right
13:13like people are going to look at this
13:14and say that it's opportunistic and he's
13:16just trying to milk the
13:18situation and it's cringed the way that
13:21he brought it up multiple times it is
13:23it's super [Â __Â ] cringe it's really
13:25obnoxious he shouldn't have done it he
13:27massively hurts his credibility
13:29and that's one reason um another reason
13:33is because this is basically a guy who's
13:36a stoner he's wearing like this weird
13:39like 420 like boat hat with like this
13:43skull smoking weed it just looks cringe
13:46as [Â __Â ] and it's stupid and then I mean
13:50that that's that's the reason why is
13:52people on the internet you have to
13:53understand people on the internet are
13:55super super super judgmental so they
13:58like you know for for example he said
13:59that he's partially disabled and then
14:01people are like oh he's disabled cuz
14:02he's fat this is just what happens on
14:07and the moment that like he started
14:09giving attent no no I'm just like listen
14:11guys I'm talking straight cuz people
14:15probably won't tell him
14:17this this a grown ass man he probably 35
14:25old like it's time for him to hear it
14:3052 yeah either way right like it's time
14:33to time to wake the [Â __Â ]
14:36up and I feel like also by the way I'm
14:44sense and then the other thing that
14:46people didn't like is the fact that you
14:48kept bringing up how many uh YouTube
14:51views you got like it just seemed super
14:54[Â __Â ] opportunistic then you're
14:56bringing up how many like your video got
14:58blocked locked and then you can't
15:00monetize it and it's a link to a t-shirt
15:03about some guy that messed up your TV
15:07why the [Â __Â ] would anybody buy that it's
15:09just such a ridiculous and stupid thing
15:11to do and it just makes you look like a
15:15[Â __Â ] so that's the reason why this
15:18happened and I'm not trying to [Â __Â ] on
15:20this guy because this guy got [Â __Â ]
15:22around he doesn't deserve to be in this
15:24situation but he certainly put himself
15:27in the other situation literal no social
15:30awareness he just doesn't get it spot on
15:33yeah bro like somebody's got to [Â __Â ]
15:35say it and I don't have anything against
15:37him I got a lot of friends like this but
15:39the fact is that you can't act like this
15:42and expect people to like you people
15:43[Â __Â ] hate people that act like this
15:45talk like this to think like this they
15:47[Â __Â ] hate you so stop acting like it
15:49or at least hide it whenever you're on
15:50the video tech got fired and Samsung
15:52gave the person a brand new TV same
15:54model 2023 Edition why is he still
15:56posting videos on this [Â __Â ] he was made
15:59because Samsung didn't give them the new
16:01TV and they wanted them to take the
16:03video down which I think is kind of
16:04unfair I don't think Samsung should have
16:06told him to take the video down it was
16:07stupid he kept letting the same
16:09technician come to his house after the
16:11the first [Â __Â ] up well like if you look
16:12at it from his perspective right he
16:14calls Samsung and then Samsung
16:16recommends this technician this guy's
16:18not a tech guy he's high you think he's
16:21going to go in there and figure out the
16:23router [Â __Â ] no he he's smoking weed so
16:28he like like it's Samsung's fault and
16:31it's sad because it's a person who you
16:34know because of their demeanor and
16:36behavior people aren't taking something
16:39that is like just so clearly a wrong
16:41against him they're not taking it
16:43seriously and I think this is a really
16:45good lesson guys is that if you're
16:48acting weird or awkward it doesn't
16:51matter how right you are in the eyes of
16:53the general public you're still wrong
16:56that's it because how you act is more
16:59important than what you say it's like
17:01what I said before how the strongest
17:02argument isn't an argument that's just
17:05the way that people work people are
17:07stupid animals and if you want to
17:09convince them what to do or to think
17:11like you want them to think you got to
17:13speak their language
