00:00you're about to uncover my five
00:03must-knows before starting an airbnb
00:07after helping many hosts get started
00:10five mistakes over and over again these
00:14mistakes end up costing
00:15new hosts extra money or they turn them
00:19altogether so if you want to avoid these
00:22keep watching because i'm about to
00:26be sure to stick around until the very
00:30you a bonus and sixth mistake
00:33to avoid welcome to another episode of
00:36uncovered i'm matt the creator of airbnb
00:41and airbnb super host on this channel
00:44i uncover some of the best kept
00:47hosting secrets as well as share with
00:49you everything that i've learned
00:51after hosting over 3 000 guests
00:55my tips tricks and best practices are
00:58focused on helping new hosts earn more
01:01attract the best guests and achieve
01:06faster so if you're new to hosting on
01:10you're going to want to subscribe to
01:11this channel so that you
01:13can turbo charge your earnings
01:16over the years of helping new hosts
01:20airbnb business i've seen and noticed
01:24common mistakes the first one is the
01:26failure to realize that hosting
01:28on airbnb means that you're actually a
01:31small business owner
01:33number two is that your setup matters
01:36even more than you think
01:37number three is that there are some bad
01:40in the guest community and you need to
01:43and prepared to deal with them number
01:47is that being an airbnb host is not
01:50like being a landlord at all and number
01:53five is that the airbnb
01:55system is powerful if you know how to
02:00question tell me in the comments below
02:02if you are currently thinking about
02:05airbnb business comment with a yes
02:08or no or if you're already a host give
02:12already hosting in the comments below
02:17when you start to host on airbnb you are
02:20very much becoming a business owner
02:22at the exact same time and if you're
02:27then you're going to be wearing all the
02:30customer service agent cleaner inventory
02:35accountant handyman security guard
02:39manager the list goes on and by the way
02:42this is actually a great
02:43thing by performing all of these tasks
02:47in the beginning you'll get to learn the
02:49ins and outs of your business
02:51and how it operates then you can decide
02:54which ones you like doing and are good
02:57and which ones you'd rather hire out for
03:01permit probably the best way to describe
03:05a story i can think back to a couple
03:09when a guest had clogged one of my
03:11toilets and for some reason they didn't
03:13know how to use a plunger to unblock it
03:16yes that does happen sometimes so i was
03:18down unblocking the toilet while i was
03:20also negotiating a multi-thousand dollar
03:24for another one of my units on my phone
03:27so yeah you wear many hats
03:29and oftentimes it's all at the same time
03:35your setup matters and it matters for a
03:39the most important of which is that your
03:42is one of the top factors influencing
03:46your guests experience when they stay in
03:50you want to anticipate your guests needs
03:53right at home from the second that they
03:57but you also need to consider the
03:58operational side of it too
04:00are you offering things for your guests
04:02that are just too difficult or time
04:05to maintain for every single guest
04:09and maybe these things they don't yield
04:13take for example king-size beds which
04:17but they do create mountains of laundry
04:20because of their size but once you've
04:23got the king-size bed
04:24it's kind of too late to go back and
04:26pick up a queen-size
04:28bed and all the betting to go with it
04:30without spending a ton more money
04:33another example is providing your guests
04:35with some food from local bakeries and
04:37shops picking up these food items and
04:40can be costly both in terms of time and
04:44and on top of that your guests may not
04:48or mention it in their review and
04:51some guests will love it i've done a few
04:54videos on the top amenities for your
04:57and you can watch them by clicking on
04:58the little i in the upper right hand
05:01now sadly there are some bad actors
05:07guest community i can tell you that
05:09after hosting nearly 3
05:11000 guests that these are few and far
05:14but only if you take the necessary steps
05:18and your business in advance this means
05:21that you have effective and
05:23extensive house rules as well as party
05:26technology in place and you also need to
05:29know how to screen your guess
05:31to help you with setting your house
05:33rules you can download my free guide to
05:37guests the link is in the description
05:40in the guide i give you almost every
05:44and you can cut and copy those those
05:47right into your house rules and i've
05:50also done a video on party prevention
05:52and you can watch it by again clicking
05:55in the upper right hand corner of this
06:01being an airbnb host is really not like
06:06at all trust me i'm both
06:09and i often hear this one from a
06:10landlord who wants to start an airbnb
06:13business because they can often double
06:16the belief is that since they're
06:18currently a landlord that they can
06:20transition into an airbnb business and
06:23this isn't quite the case there are some
06:26pretty stark differences between the two
06:29while there's turnovers there's
06:30increased maintenance
06:32and then there's the involvement with
06:33each and every guest
06:35if you're a landlord and you think it
06:37will be easy to run an airbnb business
06:40then just imagine that every single
06:43is about 75 of the work involved with
06:47long-term tenant which can happen
06:50as often as 20 times in a month
06:53depending on your minimum stay
06:56so not quite the passive income of being
06:59and many landlords often underestimate
07:02the amount of investment to furnish
07:04their spaces and wait for it i have a
07:08too you can watch my video on how much
07:11it costs to start an
07:12airbnb business in the top right hand
07:14corner of this video
07:17you don't have to be a bill gates level
07:21to figure out the airbnb system but
07:24you do need to understand where some of
07:26the most critical settings are located
07:29airbnb is a relatively young company and
07:31they're always making changes to the way
07:35in fact they just made 103 changes to
07:39and yes you guessed it i have a video
07:43and yes you can click on the link in the
07:45upper right hand corner
07:46to watch it now the constantly changing
07:51more tricky to navigate when airbnb's
07:54customer support team
07:55isn't always the most well-trained or
07:57helpful for some situations
08:00but in a nutshell if you want to get up
08:02to speed quickly on the platform then i
08:04recommend you quickly familiarize
08:06yourself with the system by just
08:09the website and uncovering some of the
08:11different settings and noticing where
08:13some information is missing about a
08:16where you can find that missing
08:17information it's also really important
08:21some of the settings and features well
08:23they're only available on the website
08:25and while there are others that are only
08:27available on the app
08:30hands down running an airbnb business
08:33best job ever not only because i make
08:36more money from my airbnb
08:38business than i have in any of my other
08:40jobs but also because it is such a
08:43rewarding and fun career
08:45i love meeting guests from all over the
08:47world i love creating experiences for
08:49them and i love dazzling guests beyond
08:51their expectations for me the good
08:55strongly outweighs the bad of getting
08:57the odd mediocre review
08:59being on call 24 hours a day 365 days a
09:04yes i think i forgot one you will need
09:06to be available by phone or in person
09:09to be on-site at a moment's notice
09:11failing to do this can leave your guests
09:14in quite the pinch so i guess it's
09:17really a list of six and not five
09:20in any event that's all i have for you
09:23if you learned something then please
09:25give me a thumbs up and share my video
09:27across your social media networks
09:29if you're not already subscribed then i
09:31hope that i've earned
09:33your subscription with this video also
09:36be sure to check out my
09:37other videos on my channel for tons of
09:40content on building a successful airbnb
09:44so until next time bye for now