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Amazon Technical Program Manager Interview: Ownership

Exponent2020-10-29
125K views|3 years ago
💫 Short Summary

The speaker at Amazon discusses improving deployment processes, transitioning to automation, and driving cultural shifts within the team. They emphasize challenging mental models, collaborating with engineers, and creating a sense of urgency for organizational change. The speaker reflects on interview performance, highlighting the importance of concise communication and emotional perspectives in interviews. Overall, the focus is on streamlining processes, increasing efficiency, and effective leadership principles for successful outcomes in a professional setting.

✨ Highlights
📊 Transcript
Importance of challenging the status quo in professional settings.
02:04
Arvin joined a new team at Amazon in 2017 and found the release management and deployment processes lacking.
Despite 15 years of experience working on a CRM platform with experienced engineers, Arvin identified areas for improvement.
Arvin's experience emphasizes the importance of taking responsibility for decision-making in a professional setting.
Streamlined Deployment Process Transformation.
03:51
Identified inefficiencies and streamlined deployment process from weeks to a single day.
Collaborated with team and architect to automate processes and provide necessary resources.
Developed practical tactics leading to successful deployment within months.
Achieved goal of a streamlined and automated deployment process through teamwork and efficient planning.
Transition from manual to automated processes in the organization leading to faster deployments and increased efficiency.
05:46
Adoption of a deployment model similar to Facebook's, enabling multiple deployments daily.
Significant increase in the number of releases per year, from 3-4 to 24 in 2019.
Challenges included transitioning on-premise systems to cloud-based solutions.
Emphasis on the importance of having the right people to drive change and innovation.
Importance of challenging mental models and embracing change in the workplace.
08:03
Verifying work manually for increased confidence levels and transitioning to automatic deployments.
Leadership changes driving cultural shifts within a team.
Personal example of taking ownership by collaborating with engineers, understanding manual deployments, and improving processes.
Proactive approach leading to positive outcomes and improved team dynamics.
Importance of Automating Tasks for Organizational Efficiency.
11:00
Buy-in from engineers and leadership is crucial for driving effective organizational change.
Creating a sense of urgency and emphasizing cultural shifts are key in implementing changes within the team.
Transitioning from a group shipping four times a year to a more agile engineering team has proven beneficial.
Quick feature deployment is highlighted as a way to meet customer needs promptly and efficiently.
Reflection on Interview Performance
12:38
The speaker rates themselves a two and a half out of five, recognizing areas for improvement.
Emphasizing the importance of elaborating on situations and actions taken to showcase impact.
The interviewer praises the clarity and relevance of the example provided, showing significant process improvement and increased deployment frequency.
The quantifiable results demonstrate effective leadership principles and impact on the team.
Importance of avoiding excessive technical details during interviews.
14:44
Focus on higher-level insights rather than getting lost in technicalities.
Adding emotional perspectives to humanize the interview process was recommended.
Providing a concise 'nugget' at the start of a behavioral situation can make a strong initial impression on the interviewer within 15-20 seconds.
Thoughtful responses and ability to handle challenging questions with grace were appreciated by the interviewer.
Importance of simple understanding in problem-solving and note-taking.
16:58
Apology for forgetting key point in Amazon interview.
Interviewer praises interviewee's self-awareness and articulation.
Speaker expresses gratitude to interviewer and encourages audience engagement.
Viewers encouraged to ask questions or provide comments in the comments section.