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LinkedIn CEO Jeff Weiner on Compassionate Management

Stanford GSB#Stanford Graduate School of Business#Leadership#Career advice#Company growth#Scaling a company#Management style#Stanford Business#Stanford MBA
163K views|7 years ago
💫 Short Summary

The video features discussions on immigration policies' impact on companies, the fourth industrial revolution, job displacement due to technology, education reform, compassionate management, organizational culture and values, LinkedIn's transition after being acquired by Microsoft, and career optimization tips. Key points include adapting to workforce changes, prioritizing compassion and empathy in leadership, aligning company values with personal values, leveraging technology for user experience enhancement, and focusing on continuous learning and networking for career success.

✨ Highlights
📊 Transcript
CEO's stance on recent immigration policies and their impact on the company.
00:34
Efforts to support immigrants and refugees through programs in Sweden, Canada, and the United States.
Emphasis on creating economic opportunities for all global workers, regardless of background.
Encouragement of employee involvement in impactful efforts.
CEO's personal views on immigration based on belief in fundamental rights and historical contributions of immigrants to the United States.
Importance of Immigrants in Founding Companies
04:39
40% of Fortune 500 companies were started by immigrants or their children.
Respecting Differing Opinions and Inclusivity
Discussion on the Fourth Industrial Revolution
Concerns about Job Displacement and Need for Adaptation.
Impact of Technology on Jobs
09:06
Predictions indicate 7 million job losses by 2020, with only 2 million new jobs created.
Attendees at the World Economic Forum acknowledged the impact of automation on industries like trucking.
Emphasis was placed on the importance of reskilling and vocational training for displaced workers.
Leveraging infrastructure such as LinkedIn's economic graph to address skill gaps was highlighted as a solution.
Importance of Education Reform for Future Workforce Training.
13:45
Emphasizes the need to teach critical reasoning, problem solving, collaboration, and compassion beyond rote learning.
Calls for leveraging new technologies and focusing on vocational training for displaced workers.
Questions the societal emphasis on prestigious degrees, advocating for education that develops practical skills.
Germany is cited as a successful model for vocational training, highlighting cultural and societal aspects of the issue.
The speaker's initial meeting with Reid Hoffman and their discussion about leadership changes at LinkedIn.
16:12
Reid's transition from CEO to president of product at LinkedIn and the challenges he faced during this transition.
Reid asking for the speaker's involvement in a leadership change at LinkedIn, leading to the speaker's interim CEO role.
The speaker's initial hesitations about taking on the CEO position at LinkedIn but eventually agreeing to it.
The conversation taking place at Reid's house and the speaker being presented with the opportunity to lead LinkedIn.
Transition of Leadership at LinkedIn.
18:56
The speaker filled in as interim president at LinkedIn, taking on CEO responsibilities and establishing clear decision-making roles with the previous CEO.
The former CEO made a smooth transition by physically stepping away from the office for ten weeks.
The speaker praised the integrity and grace of the former CEO during the handover process.
Despite initial concerns, the speaker had deep admiration and respect for the founder, Reid, and considered him a close friend.
Importance of purpose and values in attracting employees and customers to organizations.
22:15
Companies are not only judged on product quality, but also on their mission and impact on the world.
Culture shapes organizations, focusing on transformation, integrity, collaboration, humor, and results.
Prioritizing members and managing compassionately are essential values in organizational success.
Embodying values through recruiting, onboarding, development, and performance evaluation processes is crucial.
Challenges of maintaining company culture and values during periods of hyper-growth.
26:03
Organizations may prioritize skills over cultural fit in hiring decisions to keep up with demand.
Lack of oversight when expanding to multiple locations can lead to conflicts between leaders' beliefs and organizational values.
Delegating operations to individuals not physically present can result in significant issues across departments and geographies.
Managing compassionately involves understanding others' perspectives and alleviating suffering within a business context.
29:45
Compassion extends to helping the team and organization, dealing with conflicts by maintaining distance to take action.
Compassion differs from empathy, as it allows for effective intervention to alleviate suffering.
The analogy of a person suffocating under a boulder is used to exemplify the power of compassion.
Applying principles of compassion in a work environment enhances understanding and support for colleagues.
Importance of Empathy in Managing Disagreements.
32:24
Understanding the other person's perspective can help navigate conflicts more effectively.
Reacting defensively may not address the root cause of behavior, which could stem from past trauma or insecurities.
Compassionate management involves recognizing strengths, coaching for improvement, and aligning roles accordingly.
Practicing compassionate management can lead to greater team value compared to egocentric thinking.
Importance of Focus and Scale in Organizational Growth.
36:14
Defining and codifying core values is crucial to protect the core of the organization.
Drawing resources away too quickly from the core for new opportunities can lead to reactive decision-making and increased competition.
Investing in building the core and achieving critical mass before pursuing strategic opportunities is recommended.
Understanding and investing in talent, processes, and infrastructure are key for long-term success and innovation.
Importance of prioritizing foundational building blocks for organizations to scale effectively.
39:51
Companies should be honest about growth opportunities and proactively address potential declines.
Sustainable growth requires laying the groundwork for the next growth curve before decline occurs.
Modern tech giants invest beyond their core to sustain growth levels.
The partnership between LinkedIn and Microsoft empowers individuals and organizations globally with a strong alignment in purpose and mission.
Transition of LinkedIn after acquisition by Microsoft.
43:24
Importance of maintaining independence and culture while leveraging Microsoft's customer base and technology.
Emphasis on personal growth, management style changes, and shift towards managing compassionately.
Reference to interview with Oprah and past intensity in prior role.
Aligning LinkedIn's goals with Microsoft's resources for mutual benefit.
Importance of personal values and standing up for them.
46:50
Emphasizing kindness, love, and gratitude in relationships.
Mutual respect and constructive communication in the workplace.
Individualized approach based on varying goals and experiences.
Leadership role in fostering a culture aligned with company values.
LinkedIn has revamped its mobile app and introduced a new desktop experience using the Pemberley framework.
51:15
Artificial intelligence, including a personal assistant bot, is being used to enhance user experience on the platform.
Interest Feeds will be curated through machine learning and social cues to deliver relevant content to users.
LinkedIn is focusing on creating better marketplace dynamics for jobs, mentorship, philanthropy, and investments.
Integration with Microsoft assets like LinkedIn Identity is in the works for a seamless user experience across platforms.
Keys to Career Success
54:55
Clear understanding and effective communication of goals are essential for optimizing career success.
Aligning passion and skills, and surrounding oneself with top talent, are crucial steps in achieving career goals.
Building a network of valuable connections is important in a knowledge-dependent world.
Working with ambitious, productive, and culturally aligned individuals is key to long-term success.