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Product Team Meeting - 2019-07-09

335K views|5 years ago
💫 Short Summary

The video discusses product management strategies, focusing on customer feedback, internal team involvement, visual aids, and effective communication. It emphasizes prioritizing core competencies, utilizing product features effectively, and staying ahead in the design process. The team explores ways to improve remote collaboration, address performance issues, and consider scalability in product development. Additionally, the importance of proactive feature implementation, performance considerations, and managing compute resources is highlighted. The video concludes with discussions on new features, conditional dependencies, and the dual-track agile approach in software development.

✨ Highlights
📊 Transcript
Importance of Following Up and Tracking Progress in Customer Engagement.
Reminder about upcoming book club on product management book and update on new hire onboarding document.
Emphasis on running monthly engagement surveys and tracking customer interviews to meet goals.
Discussion on maturity page showing forecasting accuracy concerns and need for updates.
Appreciation for team member creating an issue and highlighting the importance of updates and tracking progress.
Expansion of Project Management Team
Gabe Weaver and Dov Hershkovitz are new project managers leading different areas in the company.
Shift in Focus
Emphasis on customer results and feedback over internal opinions, prioritizing core competencies and important tasks.
Emphasis on Dogfooding
Push to prioritize internal use of product features by all teams.
Importance of seeking internal and external feedback in product development.
Internal teams should be treated as customers to gather valuable input and reduce risks.
Involving internal teams early in the process is crucial, but not overemphasizing internal opinions.
Customer discovery training led by Sarah O'Donnell and her team will offer videos on various topics soon.
Staying ahead in the design process is essential to provide timely inputs to developers.
Importance of Visual Aids in Communication.
Utilize screenshots and mock-ups to simplify complex ideas and concepts.
Use tools like Google Slides to create visuals that highlight product features and benefits.
Pitch ideas in a clear and understandable manner for all stakeholders, including those with limited technical knowledge.
Share good examples to enhance the understanding and skill development of the product team.
Importance of concise video content for team meetings and potential upload of detailed content separately.
Mention of upcoming company events to align internal teams and marketing value.
Consideration of hosting webinars or live streams for product releases with a focus on internal and external audiences.
Sharing of previous experiences with poorly attended webinars, emphasizing the need for engaging content to attract viewers.
Strategies for Motivating Problem-Solving in a Short Time Frame.
Focus on improving communication and prioritizing a reasonable number of items to address technical challenges with growing complexity.
Highlight on the concept of product discovery sprints versus UX discovery sprints, emphasizing quick building and iteration.
Exploration of ways to enhance remote collaboration efficiency, considering time zone constraints and geographical limitations.
Discussion of Running a Sprint with Google Ventures.
Challenges of sustainability in design sprints are considered, emphasizing the need to focus on big unknowns.
Success of using sprints for solving complex problems, such as in clinical trials, is highlighted.
Recent outages affecting revenue are addressed, with steps taken to prioritize performance and availability work to prevent future issues.
Importance of considering cost associated with creating new features and functionalities.
Emphasis on being proactive in addressing potential impacts of changes, involving infrastructure and SRE counterparts early in the pipeline.
Example provided of Amazon's tag system and the need to limit tag usage for scalability.
Consideration of implementing limits on certain features to ensure cost-effectiveness for customers and the company.
Importance of Performance and Scalability in Product Development.
Addressing performance issues early in product development is crucial to prevent them from becoming urgent problems.
Balancing scalability with actual user numbers is necessary to avoid building products for a user base that does not yet exist.
Understanding performance in growing categories and early stages of maturity is key to successful product development.
Importance of testing features at scale on GitLab.com before adoption.
Using SSL/TLS support as an example to emphasize the need for proof of concept.
Strong definition of done for progressive deliveries to ensure scalability and reliability.
Balancing feature development for low initial usage while meeting user needs.
Highlights from YouTube video segment.
Customer absorbing costs and managing compute resources are key factors discussed.
Self-organization in product development and prioritizing issues are emphasized for efficient project management.
Improving delivery percentages and leveraging dual track agile approach are strategies for successful software development.
The software development lifecycle is outlined with two tracks for comprehensive project management.
Importance of Conditional Dependencies in Product Management.
Only product managers should apply certain changes to ensure proper implementation and coordination within the team.
Speaker expressed gratitude towards Josh for his contributions.
The session concluded with well wishes for a great Tuesday.