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Shop Talk: Product // Spotify Discover Weekly

Founders Fund2016-02-29
spotify#product#tech#presentation#music tech#product design#matthew ogle#matt ogle#foundersfund
2K views|8 years ago
💫 Short Summary

The video discusses the evolution of music discovery in the digital age, emphasizing the shift from ownership to access models with the rise of streaming services like Spotify. It highlights the importance of smart music discovery tools to connect listeners with the right music and artists globally. The speaker shares their experience working on Spotify's music discovery team, including the development of features like 'play it forward' and Discover Weekly playlists. The team's focus on user experience, personalized recommendations, and innovative product development has led to increased user engagement and the success of Spotify's music streaming platform.

✨ Highlights
📊 Transcript
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Importance of music discovery in the digital age.
01:48
Rise of streaming services like Spotify has led to a shift from ownership to access models.
Advanced technology is needed to navigate the vast amount of music available.
Smart music discovery tools aim to connect listeners with the right music and artists with the right audience globally.
Understanding user preferences and providing personalized recommendations enhances the music streaming experience.
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Importance of connecting, user experiences, and user loyalty in the music industry.
03:01
Thrill of discovering new music and prioritizing user experience over catalog ownership.
Speaker's background in music tech, starting at last.fm and later joining Echo Nest, acquired by Spotify.
Responsibility and opportunity in shaping the future of music discovery and technology.
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Transitioning from running 'This is My Jam' startup to Spotify's music discovery team.
06:44
Challenges faced in improving Spotify's discover screen, including theories behind underperformance.
Opportunity highlighted to enhance Spotify's user experience and engagement through innovative product development.
Mention of the growth of Spotify as a mainstream product and the niche appeal of music discovery.
Utilization of machine learning models for improving Spotify's music discovery.
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Spotify's 'play it forward' feature introduced in 2014 aimed to create personalized playlists for users based on their listening habits.
09:49
The feature was developed by the marketing team to give users a year-end gift.
Despite some initial challenges, the 'play it forward' feature was well-received by Spotify users.
Spotify's success is attributed to its playlist feature, with over two billion playlists curated by users.
The discovery screen on Spotify is powered by machine learning models that analyze playlist saves, setting it apart from other industry approaches.
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Development of a personalized Spotify playlist with limited features.
11:33
Initial constraints due to limited front-end developers.
Playlist with 30 songs and two-hour length found to be more personal and approachable.
Consideration of updating playlist based on user interactions, but decision made to keep it simple.
Transition to shorter, curated playlist was successful and well-received.
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Creation of Discover Weekly Playlist on Spotify.
14:58
Spotify utilized profile photos to personalize the Discover Weekly playlist for users, resulting in a 17% increase in engagement.
Some users mistakenly thought Spotify had chosen them as the face of the playlist.
The design team introduced a duo-toned image style for a modern look.
Legal teams addressed initial complaints about the feature's implementation, emphasizing the importance of careful consideration when introducing new design elements.
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Team faced copyright issue with artwork, leading to revisions and breakthroughs in approach.
16:08
Focused on minimizing 'WTF' tracks and improving recommendations.
Experimented with music discovery and recommendations, resolving cultural preferences for different countries.
Worked closely together, creating a safe environment to experiment and iterate.
After a month of intensive work, reached a quality level to share product more widely within the company.
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Testing new feature on real users.
19:52
Positive feedback from Spotify employees led to testing a new feature on 1% of playlists.
Metrics such as reach, retention, and depth were used to evaluate user engagement.
Despite uncertainty, the team sought candid feedback from users during the testing phase.
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Launch of Discover Weekly feature on Spotify.
21:55
Users received two hours of music tailored to their listening habits and were asked to rate the music and provide feedback.
Over 1500 responses were received in the first two weeks, leading to positive feedback and successful numbers.
User language was incorporated into marketing materials and press releases, contributing to the feature's success.
Despite initial doubts, the feature was well-received, prompting a global launch in June for word-of-mouth promotion.
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Introduction of a new feature to playlists reaching 75 million people worldwide.
24:10
Monday selected as the release day for a weekly 2-hour music discovery playlist.
Discover Weekly feature has generated billions of streams, assisting artists in reaching new audiences.
Users eagerly anticipate new discoveries each week, forming habits around the playlist.
Team conducting experiments on content selection, sequencing, playlist coherence, genre transitions, and user feedback for curation improvements.
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Spotify's Discover Weekly team utilizes music science and user curation to create personalized playlists.
26:50
The team consists of three to four people and is focused on updating 75 million playlists every Sunday night.
They are working on creating infrastructures for other teams to benefit from personalization learnings and feedback loops.
User feedback on saved and skipped songs is being incorporated to improve recommendations.